Shipping & Returns

1. Worldwide Shipping

We are pleased to offer worldwide shipping to most countries.

Please note that certain remote locations or destinations may have limited shipping availability. If we are unable to ship to your location, we will contact you as soon as possible.

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2. Processing Time

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders are processed Monday through Friday, excluding weekends and public holidays.

During periods of high demand, promotions, or holidays, processing times may occasionally take longer.

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3. Delivery Time

Estimated delivery times are generally 5–25 business days after the order has been dispatched.

Please note that delivery times are estimates and may vary depending on the destination country, customs clearance, local postal services, carrier delays, weather conditions, and other circumstances beyond our control.

Remote areas may require additional delivery time.

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4. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and available carrier information.

Please allow a few business days for tracking information to become available in the carrier's system.

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5. Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.

Any such charges are the responsibility of the customer unless otherwise stated at checkout.

We recommend checking your country's customs regulations before placing an international order.

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6. Incorrect or Incomplete Addresses

Please make sure that your shipping address is complete and accurate when placing your order.

If an order is returned to us due to an incorrect, incomplete, or undeliverable address provided by the customer, additional shipping costs may apply for reshipment.

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7. Delayed or Lost Shipments

While we work with our shipping partners to ensure your order arrives safely and on time, Miumiu cannot be held responsible for delays caused by customs authorities, local postal services, shipping carriers, weather conditions, or other circumstances beyond our control.

If your tracking information indicates that your package has been delivered but you have not received it, please contact us so that we can assist you in investigating the delivery.

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8. Delivery Issues

If your order has not arrived within the estimated delivery timeframe, please contact our customer support team with your order number and tracking information.

We will do our best to assist you and work with the relevant shipping carrier or supplier to resolve the issue.

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9. Contact Us

If you have any questions regarding your order or our Shipping Policy, please contact our customer support team.

Email: customerservice@miumiufashion.com

We are always happy to help.